Mountain Message Blog

Monday, March 30, 2020

Mission: Affordable XTRA Season Passes - EXTENDED!

There have been significant disruptions from the coronavirus for all of us.  Due to extenuating circumstances, Ragged Mountain has EXTENDED the Mission: Affordable XTRA Passes for just $299 until May 3! During these unprecedented times, Ragged Mountain wants to make it easy and affordable for everyone to own a Mission: Affordable XTRA Season Pass to ensure next winter is active and enjoyable on the slopes for you with all of your family and friends!  To facilitate that objective, we have extended the deadline for our lowest price of the year until May 3, and we've also introduced a new payment plan if you'd like to take advantage of that. 

NEW - Easy Pay Plan

We've made it even easier to purchase your Mission: Affordable XTRA Season Passes with four (4) easy payments of $74.75 each*!  Choose the Easy Pay Plan product in the store link on the season pass page.

Easy Pay Payment Schedule:

  • May 3
  • June 1
  • July 1
  • August 1

*A $2.99 service fee applies to all payments on the Easy Pay Plan. Payments will be automatically charged to authorized credit card on the account.

HERE'S THE DEAL:

  • Best Deal of the Year - Regular adult pass will be $599
  • Unlimited skiing - NO BLACKOUT DATES!
  • Mission: Affordable XTRA benefits include:
    • Access to ALL Pacific Group Resorts across North America.
    • 6 Buddy Tickets, valid at any PGRI Resort
  • XTRA! XTRA! Season passes paid in full by April 5th will receive more 4 more Buddy Tickets for a total of 10!
  • It’s STILL the best deal in all of New England!

COVID-19 News & Updates

Please visit this page dedicated to news and updates for COVID-19 and resort operations.

Last Edited by Lori Zaloga on Monday, March 30, 2020

Monday, March 16, 2020

Guest Services in a COVID-19 World

Update: March 26

The coronavirus has created a number of unique challenges.  One of those is how to continue to serve our guests while also helping to protect their health and the health of our wonderful staff.  We take both the service of our customers and the coronavirus safety concerns very seriously, so in order to protect our employees, our guests, and our communities, we are following CDC guidelines along with federal and state mandates for non-essential business operations in this most unusual of times.

To meet our dual objectives, while we are not open for normal in-person business transactions at the resort, we are available for business online, by telephone, or by email. We have staff working (mostly from home) who can respond to your needs and assist you with purchases and reservations so you can enjoy the fresh mountain air here in the not-too-distant future.  Please check our website frequently for the latest updates and answers to your questions, and contact us if we can assist you.

We hope everyone can be safe and healthy as we all follow social distancing and stay-at-home  protocols to get through this corona-crisis.


Update: March 16

The unexpected closure of Ragged Mountain Resort has understandably caused a great number of questions, concerns and uncertainty for individual guests, pass holders, group bookings, weddings and Spring or early Summer operations.

We are evaluating the changing circumstances daily and doing our best to address your questions and concerns. Like every other winter resort we are experiencing heavy call, email and social media volume. We will address every inquiry but it may take some time before we get to your specific inquiry. This web site is your best source for up to date information.

There are a few questions we can answer at this time;

- Will there be any adjustment to my season pass as a result of the unexpected closure?

No, season passes are good for the duration of the season regardless of the actual closing date. Opening and closing dates are planned but not guaranteed.

- I have a complimentary ticket. Will it be valid next season as a result of the closing?

No, complimentary tickets expire at the end of the season in which they were issued.

- I paid for lift ticket(s) on your web site for a day after you closed. Can I get a refund?

Yes, we will refund any day ticket purchased for a day after the closing date. We will process these automatically.

- I paid for rentals and/or ski school for a day after you closed. Can I get a refund?

Yes, similar to on line lift ticket purchases rental and ski school purchases for any day after closing will be refunded. These too will be processed automatically.

- Will my 2019-2020 Buddy Tickets be valid next year?

No, Buddy Tickets expire at the end of the season for which they were issued.

- I have a reservation at your lodging that is after the closing date. Can I get a refund or change the reservation?

Yes, any lodging reservation between now and May 1 can be cancelled or changed with no penalty. We will reassess the situation closer to May 1 as we know more about the COVID 19 situation.

- I have unused quad pack tickets. Will they be refunded or extended?

At this time we are evaluating our policies and next steps regarding unused Mission Four'dable Quad Pack tickets. We will communicate with you directly and on this website soon.

Last Edited by Lori Zaloga on Thursday, March 26, 2020

Friday, March 13, 2020

An Open Letter to Ragged Mountain Resort Guests and Community Members,

The entire world has been impacted by the rapidly evolving coronavirus - COVID 19 – crisis.

We take this development very seriously and we are committed to being diligent in our efforts to safeguard the well being of our guests, employees and community. We have reviewed our daily policies and practices to make certain we are utilizing the most advanced tools available and rigorously enforcing policies to achieve the highest level of safety and confidence possible.

At this time the resort remains open and it is our intent to continue winter operations through April 5th. Most of the resort amenities are open but we encourage you to check the web site daily for changes. We will continue to monitor the situation and adjust current as well as Spring and early Summer operations with the same objective; to enjoy the many virtues of Ragged Mountain and at the same time guard the safety of all stakeholders.

We are following Centers for Disease Control COVID 19 protocols in cleaning, food service, handwashing and by requiring employees stay home in the event of illness.

We have relaxed our cancellation policies and are being flexible with booking policies as it relates to future bookings.

We understand the challenge this situation presents and we also recognize the situation may be different tomorrow and again the day after. We are committed to evolving as the circumstances do.

You can check back here to get the latest details and updates. 

Last Edited by Kyle Matzke on Friday, March 13, 2020

Thursday, March 12, 2020

2020-21 Mission: Affordable Season Pass Available Now!

Ragged Mountain's mission to make skiing and snowboarding affordable for everyone is continuing for the 2020-21 Season with the Mission: Affordable Season Pass for just $299!  

Here's the deal:

  • Buy Your MISSION: AFFORDABLE Season Pass for just $299.
  • The lowest price is available from March 12 through April 5, 2020.
  • Ski or Ride every day Ragged Mountain Resort is open during the 2020-21 season -- NO Blackout Dates!
  • NEW Passholders can ski/ride for FREE the remainder of the 2019-20 Winter Season.
  • It’s the best deal in all of New England!  

Plus, passholders will enjoy additional benefits including the Sister Resort Reciprocal Program, Regional Resort Program and more.  Read all the details here.

Join us:  Accept the Mission!

Last Edited by Kyle Matzke on Thursday, March 12, 2020